• Position Purpose:

- Provide technical services to customers, including installation, troubleshooting, maintenance, and training.

• Technical Support:

- Set up, install, and commission equipment/machines from start to completion.

- Diagnose causes of equipment/machine malfunctions and work closely with customers to identify effective solutions.

- Recommend upgrades, repairs, or maintenance and carry them out when required.

- Conduct customer training on equipment operation and maintenance.

- Perform regular inspections and ensure equipment operates efficiently and safely.

- Maintain good customer relationships through attentive service and reliable after-sales support.

- Participate in training sessions to stay updated on new technologies and repair techniques.

- Summarize daily activities, report to superiors, and share technical experience with the team.

• Others:

- Cooperate effectively with related departments to ensure customer satisfaction.

- Communicate and coordinate with direct-sales partners and distributors.

- Perform other tasks assigned by the company or department.

- From 23 to 28 years old.

- At least 6 months working in the same position.

- College or Bachelor's degree in Mechatronics, Electrical/Electronics, Automation, Mechanical Engineering, or related technical fields.

- Proficient in either English or Japanese (business level).

- Good computer skills, including MS Word, Excel, and PowerPoint.

- Professional attitude, strong responsibility, and ability to work under pressure.

- Proactive, adaptable, with good management, teamwork, communication, and problem-solving skills.

- Willing to travel domestically and overseas, and work overtime when required.

- CV must be in English and include expected salary.